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Channel Points Rewards

Setting up Channel Point (CP) rewards and management.

Broadcaster Points​

The broadcaster has unlimited channel points in their own channel.

Limits and Costs​

A creator may set up a maximum of 50 rewards, active or not. The minimum cost for a reward is 1 and the maximum cost 999'999'999. If a reward is redeemed and cannot be fulfilled, the creator can refund the CP back to the user - but only provided that the reward has not been set to "skip reward requests queue".

Restrictions​

Creators can force certain restrictions on rewards in order to make them more manageable.

Require Viewer to Enter Text​

A reward cannot be redeemed if the viewer does not enter text. There is no validation possible, therefore a viewer can also enter . and it will submit.

Skip Rewards Requests Queue​

If a reward skips the queue, it will be redeemed "automatically" and can therefore not be refunded.

Redemption Cooldown​

Redeems can be set to "cooldown" in minutes, hours or days, meaning that the redemption will be marked as "on cooldown" once redeemed. No users can bypass cooldowns - not even the broadcaster.

Attention: if the reward is refunded to the user the cooldown is not reset.

Limit Redemption per Stream​

A redeem can be set to only be redeemed a maximum of times per stream - there is no upper limit to this number. Restarting the stream in any way resets this counter.

Limit Redemption per Stream​

A redeem can be set to only be redeemed a maximum of times per stream per user - there is no upper limit to this number. Restarting the stream in any way resets this counter.

Terms of Service​

There are several key restrictions around the use of CP. Some of them include:

  • you may not create rewards for tobacco, alcohol, pharmaceutical products, imitation currency, infant food and formula, bank operations, or fuel
  • you may not purchase or exchange points outside of Twitch services
  • you may not create rewards that constitute gambling
  • you may not sell or otherwise trade points in exchange for bits, virtual or real currencies

More details can be found in Twitch's Channel Points Acceptable Use Policy


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